Exalt Essence ("we", "us") respects your privacy. This policy explains what data we collect and how we use it.
1. Information We Collect
Name, email, shipping/billing address, and order history when you place an order or create an account. Payment card details are collected and processed directly by Stripe; we never see or store your full card number.
2. How We Use Your Information
To process and fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, and, if you opt in, send marketing communications (which you can unsubscribe from at any time).
3. Third Parties
We share data only with the service providers necessary to run our store: Stripe (payment processing), our shipping carriers (delivery), and our email service provider (order and marketing emails). We do not sell your personal data to third parties.
4. Cookies
We use cookies to keep your cart contents and improve site functionality. You can disable cookies in your browser, though some site features may not work correctly.
5. Data Retention
We retain order records as required for accounting, tax, and legal purposes, generally for the period required under UAE law.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at ziadsamieraziz@gmail.com.
7. Security
We use industry-standard measures to protect your data, but no method of transmission over the internet is 100% secure.
8. Changes
We may update this policy from time to time; the "last updated" date above will reflect the most recent revision.
9. Contact
For privacy questions, contact ziadsamieraziz@gmail.com.